14 Feb 22'
"This order has still not arrived - 7 days since I was told it had shipped.
Have contacted seller but have not had a reply. Very disappointing."
Primrose Mosaics responded:
" Unfortuntely this parcel seems to have been lost by Royal Mail, hence its non arrival. I did take some time off over a weekend, when the message was sent, but responded to the customer and sent another kit immediately, as I do highly value customer satisfaction - sadly, this 1 star review had already been left, so is not a reflection on the quality of the product. I would encourage other customers to get in contact if you have a problem, I can assure you I will be only to happy to sort it out for you. Jacquie"