Primrose Mosaics

Wendy Maddocks reviewed: 'Craft It Yourself' outdoor mosaic kit: Dragonfly Circle hanging garden ornament

"Have not had a chance to make this yet. Just to say that my order arrived very quickly, well packed and everything there. Will look forward to learning this new craft when I have the time this summer.( Too many other projects on the go at the moment, will get them finished before moving on to this new one, which looks great.) Hopefully it will look great on my garden wall when completed. I bought this with a gift voucher from my sister and the process to order was very easy."

Primrose Mosaics responded:

" Thank you so much for your review Wendy. I hope you have great fun with your creative time and enjoy your masterpiece in the garden when it's finished."

LJB reviewed: 'Craft It Yourself' outdoor mosaic kit: Dragonfly Circle hanging garden ornament

"This order has still not arrived - 7 days since I was told it had shipped. Have contacted seller but have not had a reply. Very disappointing."

Primrose Mosaics responded:

" Unfortuntely this parcel seems to have been lost by Royal Mail, hence its non arrival. I did take some time off over a weekend, when the message was sent, but responded to the customer and sent another kit immediately, as I do highly value customer satisfaction - sadly, this 1 star review had already been left, so is not a reflection on the quality of the product. I would encourage other customers to get in contact if you have a problem, I can assure you I will be only to happy to sort it out for you. Jacquie"

Sibel reviewed: Craft it yourself indoor mosaic kit: Owl

"I bought this as a present for my son. The order arrived quick and well packaged with everything needed to complete the project. Would recommend it to anyone who likes arts and crafts."

Primrose Mosaics responded:

" Thank you so much for your kind review Sibel. We do try to include everything you'll need to make it an 'easy to do' project. I hope your son enjoys his creative time.... maybe he'll let you help!"

Sue reviewed: Craft it yourself outdoor mosaic kit: Rainbow Garden Bunting

"It's a great project which looks impressive when completed with the black grout and hung in the garden. It comes with everything you need and there's enough to easily complete the bunting. What really makes this product stand out though is the service. My kit arrived and the grout bag had burst. It had covered everything in the fine black powder and frankly looked a mess. But I thought I could probably wash it all and use it anyway. I contacted Primrose Mosaics as I didn't want the same thing to happen to others. Jaquie sent me a completely new kit, plus a small gift as recompense for any trouble. Now that's service!"